Privacy policy

This policy explains how VAYDOORYAM (“we”) uses personal data when you use VAYDOORYAM in United Kingdom.

What we collect

• Account and order details: name, email, phone, delivery and billing address, order history.
• Payment confirmation from our payment provider. We never see or store your full card number.
• Technical data: IP address, device and browser type, pages visited, if you accept analytics cookies.
• Messages you send us and your marketing preferences.

How we use it

To process and deliver orders, provide customer support, prevent fraud, meet legal obligations and, with your permission, send you news and offers. We do not sell your data.

Who we share it with

Only service providers who help us run the store, such as payment processors, couriers, email delivery and hosting services, under agreements that protect your data.

Your rights

VAYDOORYAM is the controller of your personal data under the UK GDPR and the Data Protection Act 2018. We rely on these lawful bases: performing our contract with you (orders and delivery), our legal obligations (tax and accounting records), our legitimate interests (preventing fraud and improving the site) and your consent (marketing emails and non-essential cookies).

You have the right to access, correct, erase, restrict or port your data and to object to processing. To use a right, email our support team. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Retention

We keep order and tax records for as long as the law requires and delete or anonymise other data when it is no longer needed.

Contact

VAYDOORYAM, . Email our support team.