Privacy policy

This policy explains how VAYDOORYAM (“we”) uses personal data when you use VAYDOORYAM in India.

What we collect

• Account and order details: name, email, phone, delivery and billing address, order history.
• Payment confirmation from our payment provider. We never see or store your full card number.
• Technical data: IP address, device and browser type, pages visited, if you accept analytics cookies.
• Messages you send us and your marketing preferences.

How we use it

To process and deliver orders, provide customer support, prevent fraud, meet legal obligations and, with your permission, send you news and offers. We do not sell your data.

Who we share it with

Only service providers who help us run the store, such as payment processors, couriers, email delivery and hosting services, under agreements that protect your data.

Your rights

We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. We collect only what we need, we ask for your consent where the law requires it, and you may withdraw that consent at any time by writing to our support team.

Retention

We keep order and tax records for as long as the law requires and delete or anonymise other data when it is no longer needed.

Contact

VAYDOORYAM, . Email our support team.