India
Frequently asked questions
Quick answers to the questions we hear most. If yours is not here, write to us at our support team.
Orders and delivery
How long will my order take?
We deliver across India through trusted courier partners. Orders are packed within 1 to 2 working days. Standard delivery normally takes 3 to 7 working days depending on your pin code; remote locations can take longer. You will receive a tracking link by email as soon as your order ships.
Do you offer free delivery?
Yes, on orders above ₹1,999. The delivery charge, if any, is shown at checkout before you pay.
Can I change or cancel my order?
You can cancel an order until it ships. Write to our support team as soon as possible with your order number.
Returns
What is your return policy?
You have 7 days from delivery to return an eligible item. See our returns policy for the full conditions.
Jewellery care
How should I store my jewellery?
Keep each piece in its pouch or box, away from moisture and perfume. See our care guide for more.